Information regarding coronaviruses (COVID-19). Click here.

The safety of our customers and colleagues is a top priority for Timhotel.

For this reason, in this time of collective mobilization to fight the COVID-19 virus, all Timhotel hotels are closed, until further notice.

We will keep applying our government's instructions during these exceptional circumstances, and will keep you informed of the evolution of the situation.

Customers who have booked a stay between 20/04/2020 and 15/09/2020 via our official website or directly with one of our hotels AND

  1. having reserved a flexible rate, can modify or cancel their reservation:
    • by using the reservation confirmation email "Modify - Cancel my reservation"
    • by contacting the hotel by email (contact details available on the booking confirmation email or on
  2. having booked a non-flexible rate, who can benefit from a voucher allowing them to postpone their stay within the next 18 months:
    • by contacting the hotel directly by email (contact details available on the booking confirmation email or on
  3. Customers who have booked through a travel agency, online booking platform or other third-party channel are invited to contact the booking entity concerned directly for any assistance request.


Make your stay in Paris unforgetable is not the only mission of Timhotel Group. All our parisian hotels are involved on a daily basis in various social and environmental missions.

Through this page, follow the actions taken by the Group.

An environmental, human and social approach

Timhotel supports UNISOAP organisation

Timhotel is proud to support UNISOAP organisation!

UNISOAP is the first french organisation recycling soaps from hotels for humanitarian purposes.

In this context, 17 of our parisian hotels get involved with the organisation by giving their used soaps.


The objective of this approach is threefold:

  • Environmental, by acting for the environment in reducing soaps waste;
  • Humanitarian, by reducing diseases related to poor sanitation within disadvantaged population;
  • Social, by creating jobs for handicapped workers.

Environmental approaches

Bath-towels reuse

At Timhotel, our clients staying two consecutive nights are invited to reuse their bath-towels to save water and energy.

This way, the bath-towels not being left on the floor by our guests are not replaced by our housekeeping teams.

An eco-friendly gesture for a ethical tourism!

Eco-friendly products

We are proud to offer our clients eco-label certified amenities (shower gel, shampoo, bar of soap, body lotion).

Our housekeeping departments, in charge of the cleanliness of the rooms and public areas, are also using eco-label cleaning supplies.

Sign of excellence, the eco-label guarantee a high level of demand in terms of impacts limitation of the products and services on the environment and the health, while maintaining their performance level.

Water savers on our taps


Since 2015, the bathroom taps from Timhotel Nation are equiped with water savers.

This mechanism preserves hundreds of litres of water every year. Indeed, about 20% of water savings are made per client thanks to these facilities.

A limited water usage is an additional gesture for the planet!


An ethical procurement policy

Our products from animal origin

Timhotel is involved in an ethical procurement policy for the products from animal origin.

The objective of these actions covers the respect for our clients' health, our farmer partners, the environment and animal-welfare.

Hence, since 2018, scrambled eggs and boiled eggs proposed in our hotels come from free-range poultry.